Desktop App
The ultimate collaboration and productivity tool!
What Is Zulu
Zulu UC is the Desktop App that allows you to use your RF Service from your computer. Make calls, chat with colleagues, or send text from Zulu UC integrated softphone. View your contact history with client, see missed calls, and listen to voicemail from an all in one easy-to-use interface. It’s almost like a softphone app, but better!
How Zulu Works
The Desktop App integrates your phone system functionality seamlessly onto your computer for Windows, Mac OSX, and Linux users. Use Zulu with either a headset or your laptop’s built-in microphone and speaker, and you can even view the presence of other colleagues.
Why You’ll Like Zulu
Zulu App Cost
User Control Panel
Manage your extension, made easy!
What Is User Control Panel
A powerful way to manage your individual settings. Employees have access to change their extension-specific settings, plus a company director.
How User Control Panel Works
All the settings are clearly marked and explained, putting the controls to manage extension settings in your hands. If you do run into any questions, our friendly and knowledgeable RF Support Team is always willing to help at no charge.
Why You’ll Like User Control Panel
Implementation
Your new phone system comes fully configured, so all you have to do is plug and play.
Geographic Number
Portray a local presence in any market by publishing a local number in any area code.
Main Number
Designate a main number to represent your business!
What Is Main Number
This is the main number that goes to your local or virtual receptionist giving you a unified presence and allowing incoming callers to reach the specific department or individual by selecting an option from a menu.
Why You’ll Like Main Number
Main Number Cost
Local Number
Portray a local presence in any market!
What Is Local Number
A Local Number lets you use a phone number with a local area code so you can expand your presence in a specific geographic market.
How Local Number Works
Simply select the area code you’d like to have added to your account. Once added, you can use the Local Number to implement specialized marketing campaign or for individual agents.
Why You’ll Like Local Number
Local Number Cost
Toll Free Numbers
An easy way for customers to connect with you!
What Is Toll Free Number
A Toll Free or 1-800 number for business lets your customers in the U.S. and Canada call you without incurring any long distance charges.
How Toll Free Numbers Work
Upon dialing your Toll Free or 1-800 number customers and callers in the U.S. and Canada will not be billed for calling, but you pay 2.4¢/min for inbound calls.
Why You’ll Like Toll Free Numbers
Toll Free Number Cost
Additional Toll Free minutes are billed at 2.4¢/min
Main Number
Designate a main number to represent your business!
What Is Main Number
This is the main number that goes to your local or virtual receptionist giving you a unified presence and allowing incoming callers to reach the specific department or individual by selecting an option from a menu.
Why You’ll Like Main Number
Main Number Cost
Local Number
Portray a local presence in any market!
What Is Local Number
A Local Number lets you use a phone number with a local area code so you can expand your presence in a specific geographic market.
How Local Number Works
Simply select the area code you’d like to have added to your account. Once added, you can use the Local Number to implement specialized marketing campaign or for individual agents.
Why You’ll Like Local Number
Local Number Cost
Toll Free Numbers
An easy way for customers to connect with you!
What Is Toll Free Number
A Toll Free or 1-800 number for business lets your customers in the U.S. and Canada call you without incurring any long distance charges.
How Toll Free Numbers Work
Upon dialing your Toll Free or 1-800 number customers and callers in the U.S. and Canada will not be billed for calling, but you pay 2.4¢/min for inbound calls.
Why You’ll Like Toll Free Numbers
Toll Free Number Cost
Additional Toll Free minutes are billed at 2.4¢/min
Desktop App
The ultimate collaboration and productivity tool!
What Is Zulu
Zulu UC is the Desktop App that allows you to use your RF Service from your computer. Make calls, chat with colleagues, or send text from Zulu UC integrated softphone. View your contact history with client, see missed calls, and listen to voicemail from an all in one easy-to-use interface. It’s almost like a softphone app, but better!
How Zulu Works
The Desktop App integrates your phone system functionality seamlessly onto your computer for Windows, Mac OSX, and Linux users. Use Zulu with either a headset or your laptop’s built-in microphone and speaker, and you can even view the presence of other colleagues.
Why You’ll Like Zulu
Zulu App Cost
Implementation
Leave the setup to the experts and spend your time
on more important matters!
What Is Our Implementation Process
RF VoIP differs from its competitors with its simple and no-fuss implementation process. We ask you what you’re looking for in a phone system, and we make it happen. Simple as that.
Usually, customers looking to switch to VoIP have to become experts in the field to setup and configure the system. RF VoIP takes out the guesswork, and gets the job done for you.
How Implementation Works
If you have a traditional phone system, the RF Team comes to your site to conduct a site survey and see how your current system works. We then customize the system to meet your needs and address any existing pain points. We know the ins and outs of the system, so we can advise you on ways to improve your processes. The best part is that once we come up with a solution that you love, we do the entire setup and configuration. You don’t have to lift a finger.
If you don’t have a phone system yet and would like to explore your VoIP options, we will evaluate your current phone system needs and create a solution to meeting those needs. You tell us what options you like, and we handle the rest from there.
Why You’ll Love Our Implementation Process
User Control Panel
Manage your extension, made easy!
What Is User Control Panel
A powerful way to manage your individual settings. Employees have access to change their extension-specific settings, plus a company director.
How User Control Panel Works
All the settings are clearly marked and explained, putting the controls to manage extension settings in your hands. If you do run into any questions, our friendly and knowledgeable RF Support Team is always willing to help at no charge.
Why You’ll Like User Control Panel
Music on Hold
No more loading – create, style and enjoy. Our user interface was built on React. We guarantee you will love the performance.
Professional Greeting
Create up-to-date designs without writing a single line of code. Build clean and beautifully crafted sites perfectly fit for any device.
Voicemail
Brizy is a front-end page builder where what you see is what you get. Just click, modify and watch the results. Cool right?
Voicemail to Email
Every editing option is extremely well-thought to make it easy for you to find and work with. Build your dream website fast.
Voicemail
Customize greetings and check messages from anywhere!
What Is Voicemail
Each extension comes with its own voicemail box, allowing employees to have secure access to messages. You can check messages from your phone or the User Control Panel. The voicemail box can send emails, as well as play different messages for different calls and when you are out of the office.
How Voicemail Works
You can chose from four customizable voicemail greetings:
Unavailable Greeting: This greeting will play if you do not answer your phone, either because you are out of the office or when you are on a call and the second line on your phone rings.
Name Greeting: This greeting will only play if your voicemail account is configured with a dial-by-name directory. What this means is that callers can reach an extension by dialing the first few letters of the first or last name. The directory is configured through the Virtual Receptionist. When callers enter your name, this name greeting will play to ensure them they have dialed correctly.
Busy Greeting: This greeting will play when a call comes in and you are currently on the phone.
Temporary Greeting: This greeting will always be played in place of the “unavailable” or “busy” greeting. This could be used if your are going on vacation or will be out of the office for a while and want to inform people not to expect a return call anytime soon.
Why You’ll Like Voicemail
Music on Hold
A better waiting experience for your customers!
What Is Music on Hold
The Music on Hold feature is a pleasant way to show your callers that you are a professional company which has customers’ best interest at heart.
How Music on Hold Works
Included with every account are five standard hold music options. Want to change the hold music? That’s simple, just send the RF Team your custom hold music and we’ll take care of the rest for you.
Why You’ll Like Music on Hold
Voicemail to Email
Get voicemail conveniently in your email inbox!
What Is Voicemail to Email
Voicemail to Email is an efficient feature that allows you to listen to voicemail messages from the computer or phone, with recordings conveniently delivered to your email inbox. You can’t always access your voicemails in the office or even know when a voicemail is waiting, but with Voicemail to Email you’re notified by email with a clickable recording you can play on the spot. With Voicemail to Email there’s no reason to miss a voicemail.
How Voicemail to Email Works
When a voicemail message is received on your extension an email notification is sent to the pre-selected email inbox of your choice. Attache to the email i a recording of the voicemail, which you can easily play on your computer.
Why You’ll Like Voicemail to Email
Professional Greetings
Gain instant credibility with your callers!
What Is Professional Greetings
Professional Greetings work hand-in-hand with the Virtual Receptionist. Having a professional phone greeting will convey the professionalism of your company and establish instant credibility with your callers.
How Professional Greetings Work
Selected from one of our seven voices that best represents your brand for your business. Write your message, send it to the RF Team and let us know where you’d like it applied. We’ll record the greeting, set it up for you and let you know when it has been applied.
Why You’ll Like Professional Greetings
Easiest Way to Build Sites
Extensions
Extensions create flexible structure to incorporate employees, where they are.
Shared Line Appearance
Create up-to-date designs without writing a single line of code. Build clean and beautifully crafted sites perfectly fit for any device.
Follow Me
Brizy is a front-end page builder where what you see is what you get. Just click, modify and watch the results. Cool right?
Virtual Receptionist
Every editing option is extremely well-thought to make it easy for you to find and work with. Build your dream website fast.
Follow Me
Have your calls come with you!
What Is Follow Me
Follow Me is a call following feature for the business professionals who find themselves out of the office, but need to stay connected at all times of the day.
How Follow Me Works
Follow Me forwards calls from one phone to another. Access your call following service through the User Control Panel. You can customize your phone to follow you by ringing on different numbers.
Why You’ll Like Follow Me
Shared Line Appearance
Share a phone number across multiple devices!
What Is Shared Line Appearance
If your office thrives on teamwork, then Shared Line Appearance gives your team an additional boost. Shared Line Appearance allows employees to monitor the phones of other users and also lets them pick up or park those calls as desired.
How Shared Line Appearance Works
Shared Line Appearance can help sales organizations, enabling a rep to answer calls when their colleagues are away or putting them on hold for another rep to pick up, by simply pressing the extension number on their own phone. Administrative assistants use this feature to monitor the boss’s extension and answer calls on his or her behalf. Receptionist use it to monitor employee calls and answer, park or transfer them on the employee’s behalf.
Why You’ll Like Shared Line Appearance
Extensions
Extensions for individuals across many devices and locations!
What Is Extensions
Extensions allow you to connect with colleagues, no matter where they are. An extension can be used on different phones (e.g., desk phone at work, desk phone at home, softphone on your smartphone or laptop). This would allow you to use the same number, voicemail, and extension for all registered phones.
How Extensions Work
VoIP allows businesses to extend their phone system’s reach far beyond the walls of their brick and mortar location. VoIP Phones work by registering their unique IP addresses with the system each time they are plugged in. As long as the phone is connected to the Internet, it can be located by the RF System, and thus receive calls at the appropriate extension number. Now, with multiple devices on One Extension, each extension can register register different IP addresses to connect a call.
Why You’ll Like Extensions